Protecting Your Information
At AstroSage, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By using AstroSage.shop, you agree to the collection and use of information in accordance with this policy.
How We Handle Your Data
Comprehensive information about our data practices and your privacy rights
Information We Collect
Personal Information
- • Name, email address, phone number, and shipping address
- • Payment information (processed securely through our payment partners)
- • Birth details for astrological consultations (date, time, place of birth)
- • Account credentials and preferences
Automatically Collected Information
- • IP address, browser type, and device information
- • Browsing behavior and interaction with our website
- • Cookies and similar tracking technologies
- • Purchase history and product preferences
How We Use Your Information
Primary Uses
- • Process and fulfill your orders and consultations
- • Provide personalized astrological recommendations
- • Send order confirmations, shipping updates, and customer service communications
- • Improve our products, services, and website experience
- • Prevent fraud and maintain security of our platform
Marketing Communications
- • Send promotional offers and newsletters (with your consent)
- • Inform you about new products and special events
- • You can opt-out of marketing emails at any time
Information Security
Security Measures
- • SSL encryption for all data transmission
- • Secure payment processing through PCI DSS compliant partners
- • Regular security audits and vulnerability assessments
- • Restricted access to personal information on need-to-know basis
- • Encrypted storage of sensitive data
Your Responsibility
- • Keep your account credentials confidential
- • Use strong, unique passwords
- • Log out of your account after use on shared devices
- • Notify us immediately of any unauthorized access
Information Sharing & Disclosure
- We never sell your personal information to third parties
- Shipping partners receive only necessary delivery information
- Payment processors handle financial data per industry standards
- Legal authorities may receive information if required by law
- Service providers bound by confidentiality agreements
Your Privacy Rights
- Access and review your personal information
- Request correction of inaccurate data
- Request deletion of your account and data
- Opt-out of marketing communications
- Object to certain data processing activities
- Request data portability in standard formats
Cookies & Tracking
- Essential cookies for website functionality
- Analytics cookies to understand user behavior
- Marketing cookies for personalized advertising
- You can control cookies through browser settings
- Some features may not work without cookies
Specific Privacy Matters
Additional policies and practices relevant to our services
Astrological Consultations
Birth details provided for consultations are kept strictly confidential. Our astrologers are bound by professional ethics and confidentiality agreements. Your astrological data will never be shared publicly or with third parties without explicit consent.
Children's Privacy
Our services are intended for users aged 18 and above. We do not knowingly collect personal information from children under 18. If you believe a child has provided us with personal information, please contact us immediately.
Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of these third-party websites. Please review their privacy policies before providing any information.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Account data is typically retained for 7 years as per legal requirements.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:
- Posting the new Privacy Policy on this page with a new "Last Updated" date
- Sending an email notification to registered users
- Displaying a prominent notice on our website for 30 days
- Requesting your consent if required by applicable law
We encourage you to review this Privacy Policy periodically. Your continued use of our services after any modifications indicates your acceptance of the updated policy.
Questions About Your Privacy?
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please don't hesitate to contact us. We're here to help and ensure your privacy is protected.
Email Us
support@astrosage.shopCall Us
+91-95602 67006Visit Us
A-139, Sector 63
Noida - 201307, India